Water Damage & Flood Cleanup in St. Albert

St. Albert homeowners call us for the same reasons as everyone in the Edmonton region: pipes that freeze and burst in deep cold, basements that take on water in summer storms, and floor drains that back up. Whatever the cause, the first steps are the same. Stop the source if you can, take photos, and call.

A St. Albert first-hour checklist

Keep this somewhere you’ll find it:

• Know your shut-off. Your main water valve is usually in the basement where the water line enters. Find it before you need it.
• Pipe leak? Close the main valve and open a tap on the lowest floor to drain the lines.
• Water rising up the floor drain? Stop using every tap, toilet and appliance. Anything you drain can come back up.
• Storm water coming in? Clear window wells and check that downspouts point away from the house, if it’s safe to go outside.
• Photos before cleanup. Your insurer will want to see the damage before anything is moved.

How we handle a St. Albert water damage job

We start by finding the source and every wet area, using moisture meters rather than guesswork. Standing water comes out first. Then we sort materials into what can be dried in place and what has to go. Clean water from a pipe caught early usually means more can be saved. Sewer or storm water means porous materials it soaked have to be removed.

Drying is the long part. Air movers and dehumidifiers run until the readings say walls, floors and framing are dry. We log readings each visit so your adjuster can see the work was needed.

Insurance basics for St. Albert homeowners

Standard home policies typically cover sudden water damage like a burst pipe. They don’t include overland flood or sewer backup coverage; those are separate add-ons. Our insurance guide explains the difference.

Local rules

Who handles the sewer main, and whether there’s help paying for a backwater valve, depends on the municipality. We didn’t find a published backwater valve rebate for St. Albert, so check with the City of St. Albert before you book prevention work.

Close by

We also work in Edmonton and Spruce Grove. See all service areas.