Basement Flood Cleanup in Edmonton
Yes, we can help. Stop the water if you safely can, take photos, then call us to pump out and dry your basement.
- ✓ 24/7 emergency line
- ✓ Serving Edmonton and area
Signs you need this
- Standing water on the basement floor
- Wet carpet or underpad, or a musty smell
- Water along the bottom of walls or around the floor drain
- Damp drywall, baseboards or stored boxes
Why Edmonton basements flood
The City of Edmonton lists three main causes of basement flooding:
- Surface water that runs toward the house because of poor lot grading or short downspouts.
- Infiltration through basement cracks, when the ground around the foundation is saturated.
- Sewer backup, when water comes up through your floor drain or toilet.
Burst pipes, failed hot water tanks and washing machine hoses cause the rest. Knowing the source matters, because it decides how we clean up and how your insurer looks at the claim.
What we do
First we make the space safe and find where the water came from. Then we pump out standing water and extract what we can from carpets and underpad.
Next comes the honest part: what can be saved. Clean water caught early can often be dried out of carpet, drywall and framing. Contaminated water from a sewer backup or the outside is different. Porous materials it touched, like carpet, underpad and the bottom of drywall, usually have to be removed. We photograph everything before it leaves the house.
Then we dry. Air movers move air across wet surfaces and dehumidifiers pull the water out of the air. We check readings on each visit and leave only when the walls and floors are dry. Fast, thorough drying is what stops mould from starting. If mould has already started, our sister company Edmonton Mould handles removal.
When the water came through a crack
If water is seeping through the foundation wall, we’ll dry the basement, but the crack needs its own repair. Edmonton Crack Repair handles foundation cracks.
Prevent the next flood
- Make sure soil slopes away from your foundation.
- Extend downspouts well away from the house.
- Consider a backwater valve. EPCOR offers a subsidy of up to $800 for eligible Edmonton homes. See our backwater valve subsidy guide.
Water in the basement tonight? Read what to do in the first 24 hours, then call us.
Our process
Find the source
Pipe, appliance, sewer, surface water or a crack. The source decides how we clean up.
Pump out the water
Pumps and extractors remove standing water and pull water from carpets.
Decide what stays
We tell you plainly what can be dried and what has to go, and document it for your insurer.
Dry the basement
Air movers and dehumidifiers run until moisture readings in walls and floors are back to normal.
What it costs
$4,000 to $8,000 for a flooded basement with clean water
Typical Canadian range. Final price confirmed after inspection.
Source: DKI Central Alberta, water damage restoration costs in Canada (2026)
Questions people ask
Can carpet be saved after a basement flood?
Sometimes. If the water was clean, like from a supply pipe, and we start drying quickly, carpet can often be dried. Carpet soaked by sewer backup or surface water has to be thrown out.
Does drywall have to be cut?
Not always. We measure moisture in the wall first. If insulation behind it is soaked, or the water was contaminated, the wet section usually has to be removed.
Why did my basement flood?
The City of Edmonton lists three main causes. Surface water from poor lot grading, water getting in through basement cracks, and sewer backup. Burst pipes and appliance leaks are the other common sources.
Is basement flooding covered by insurance?
It depends on the cause. Sewer backup and overland flooding are separate add-ons on most policies. Water through foundation cracks is generally not covered. Ask your broker which coverage you have.
How do I stop it happening again?
Fix the cause. That might mean regrading soil away from the house, extending downspouts, sealing cracks, or installing a backwater valve. EPCOR offers a free flood prevention home inspection in Edmonton.
Talk to us today
Call, or send a few details and photos and we will get back to you.