Sewer Backup & Flood Cleanup in Fort Saskatchewan

Dirty water rising through the floor drain is one of the more upsetting things to find in a basement. In Fort Saskatchewan, we clean up sewer backups safely, along with storm flooding, burst pipes and appliance leaks. If it’s happening now, stop using all water in the house, keep everyone out of the basement and call us.

Why sewer backup cleanup is different

Sewer water is contaminated, so the cleanup follows stricter steps than a clean-water leak:

1. Containment. We keep the contamination from spreading to the rest of the house.
2. Removal. Sewage, solids and porous materials it touched come out: carpet, underpad, cardboard, and the wet sections of drywall and insulation.
3. Cleaning and sanitizing. Hard surfaces like concrete, metal and sealed wood are cleaned and sanitized.
4. Drying. Air movers and dehumidifiers run until the readings are normal.

Every item removed is photographed and listed for your insurer.

What you can do while you wait

Don’t flush, shower or run appliances. Keep children and pets away from the water. Don’t use a household vacuum or mop on sewage. Move valuables upstairs only if you can reach them without walking through the water. Take photos from the stairs.

Stopping the next backup

A backwater valve lets wastewater leave but closes when the sewer pushes water back toward your house. The City of Edmonton notes that backwater valves largely prevent sewer backup. If your home doesn’t have one, it’s worth asking a plumber. Our sister company Edmonton Sewer Repair installs backwater valves and can camera-inspect your line.

Check your insurance too. Sewer backup coverage is a separate add-on that standard policies don’t include. See our insurance guide.

If you’re not sure whether the water was sewage or clean water, treat it as sewage until we’ve had a look.

Local rules

The City of Fort Saskatchewan recommends that homeowners without a backwater valve consider installing one, and suggests asking your insurer whether it changes your premium. We didn’t find a City rebate. For sewer questions, call the City’s Water & Sewer line at 780-992-6248.

Nearby

We also serve Sherwood Park and Edmonton.