Water damage guides for Edmonton homeowners

Plain-language answers to the questions we hear most. Each guide lists its sources and shows the date it was last updated, so you can check the facts yourself before you spend money.

• Basement Flooded? What to Do in the First 24 HoursYour basement flooded. Here's what to do first, step by step, to stay safe, limit the damage and protect your insurance claim.
• Backwater Valve Subsidies in Edmonton and Sherwood ParkEPCOR pays up to $800 toward a backwater valve in eligible Edmonton homes, and Strathcona County rebates up to $1,200. Who qualifies and the steps.
• How to Prevent Frozen Pipes in EdmontonProtect your pipes before and during an Edmonton cold snap, and what to do before leaving home in winter. Plus what to do if a pipe freezes.
• Overland Flood vs Sewer Backup Insurance in AlbertaOverland flood and sewer backup are different add-ons, and standard home policies include neither. How to tell them apart and what to ask your broker.